The workers there behave arrogantly and make fun of customers with poor English. I was most impressed by a black woman with locks of blue and yellow hair and one from Samoa, or at least resembling one. I tried three times to cache a check there that they claimed was fake. Then I went to cache it in Cash 1 where they finished my service in 15 minutes. I recommend that you avoid California check caching and use Cash1 where service is much better.
Dexter Elliott
1 year ago
Be ready to stand for 3hrs and those ladies doing nothing, crazy place to get order's
George
1 year ago
They get your busines.s done but the wait time is tremendous. There is a huge white lady working there w serious attitude. Someone let her know the customer is more important than her getting comfortable at her station aft her break
Ebonie Johnson
1 year ago
Ok so I usually get ok / good Customer Service from the current employees here at this store.
I visit here like 3-4 times a month usually.
So I guess I'm a regular?
But TODAY unfortunately , I Experienced HORRIBLE Customer service at this Store from MARIA
(older-heavy set lady) , she was rude as soon as I walked up to the window. She definitely had a rude demeanor and energy she was giving off right away as if she hated her job or even me (even tho I don't know her) even another customer spoke up about it when I did.
not only that but every time I go there to western union money to same place that is already associated with my file in there computer system, it take less then 5 mins for the reps to process my transactions she took 15-20mins( no one was in line either) because she stopped in the middle of my transaction to open up side door for a delivery guy (and took her time unconcerned with my time)
when there was other employees chilling in The back ? Really! ?
But the girl helping a customer right next to her (which she was closer to door also) did not stop in the middle of her transaction when helping her customer ? So why did I get mistreated?
So I politely said "can you please next time finish my transaction before you help someone else "? And the customer next to me , leaned over towards Maria and said the customer is right !
And she gave us attitude and brushed off like we was in the wrong !!??
I also currently work customer service so I know and get rude customers all the time or have home problems but "our" job requires professionalism at all times and Maria might need to be Re-trained or be talked too because honestly, for her age it was ridiculous the amount of disrespect she gave me when I'm a continued paying customer and gave no attitude.
Just really disappointing ! I hope she figured it out. I will be back and give update on any improvements!
Nyla24
5 months ago
All I can say is WOW!! I have never had great customer service like I got from Nia! She was very helpful and answer all my question and concerns I had.. so kind and friendly. I recommend anyone who wants great service for a payday loan, check cashing or any other service they offer to come down and dont be shy. They will take good care of you at California check cashing!!
Brianna Kelly
5 months ago
I had a very good experience here. Nesha was so patient with me when I didn't understand what was going on. She explained everything very thoroughly and gave me good info. I would recommend coming here again.
willard jones
5 months ago
My experience was outstanding at the California check center. Miss. Nova was very nice and professional, as well as the team she was working with I truly hope the next time there Mrs Nova and her team will be there to help me👌🏿👀💯💕 …
Eljoye Pistolerowilson
1 year ago
Dexter Elliott
1 year ago
George
1 year ago
Ebonie Johnson
1 year ago
Nyla24
5 months ago
Brianna Kelly
5 months ago
willard jones
5 months ago